The reason you have fewer reviews than you have earned
One thing, narrowly. Not the review loop and not the inbox — the ask itself, which is the step that quietly does not happen.
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What it does
What changes
Nobody has to feel awkward
Most owners skip asking because it feels like begging at the exact moment they want to look professional. A trigger has no such problem.
Everyone gets asked, not the memorable ones
Asked by hand, you ask the customers you enjoyed. Asked by trigger, the quiet satisfied ones get asked too, and there are more of them.
It happens on the busy weeks
The weeks you forget to ask are the weeks you did the most work. That is precisely when the automatic ask keeps running.
How it works
How it goes
- Pick the moment that means the job is done.
- Write the ask once, in the words you would use out loud.
- Turn it on and stop thinking about it.
- Read the reviews as they come in, and answer them.
Worth knowing
Worth knowing
- Asking everyone means asking the unhappy ones too. That is the honest version, and you need to be ready to answer one.
- It removes the awkwardness, not the judgement. A customer you fell out with should be taken off the list.
- More asking is not more reviews if the work was ordinary. It only surfaces what people already thought.
Related
Related
Reputation management
The whole loop, ask through to reply.
How review requests get sent
The channels and timings behind the ask.
Workflow automation
The trigger that makes it happen without you.
Turn the asking on
Log in, write the ask in your own words, and attach it to the moment a job closes.